All Systems Operational
Uptime over the past 90 days. View historical uptime.
Administration ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Engagement settings ? Operational
Distribution settings ? Operational
Channel settings ? Operational
Users management Operational
Statistics Operational
Sending email ? Operational
Conversation Panel ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Conversation views ? Operational
90 days ago
100.0 % uptime
Today
Message exchange ? Operational
90 days ago
100.0 % uptime
Today
Conversation closure ? Operational
90 days ago
100.0 % uptime
Today
Conversation transfer ? Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing ? Operational
Canned answer ? Operational
Onsite Channels ? Operational
90 days ago
99.99 % uptime
Today
Chat ? Operational
90 days ago
99.99 % uptime
Today
Call ? Operational
90 days ago
99.99 % uptime
Today
Video ? Operational
90 days ago
99.99 % uptime
Today
Mobile SDK ? Operational
90 days ago
99.99 % uptime
Today
Bot Operational
90 days ago
100.0 % uptime
Today
Copilot Shopper ? Operational
90 days ago
100.0 % uptime
Today
Copilot Agent ? Operational
90 days ago
100.0 % uptime
Today
Bot service (except IA features) ? Operational
90 days ago
100.0 % uptime
Today
Third Party Channels ? Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Visitor’s interface ? Operational
90 days ago
99.99 % uptime
Today
Engagement Notification ? Operational
90 days ago
99.99 % uptime
Today
iAdvize Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile App (iOS/Android) Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Rest API ? Operational
90 days ago
100.0 % uptime
Today
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 12, 2025

No incidents reported today.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025
(P2) Latency in Copilot's response time
Resolved - The latency issues have been resolved. Copilot's response time is returning to normal, since 11:54am (CET).
Latency duration from 11:10am to 11:54am (CET).
Thanks for your understanding.
Feb 27, 15:02 CET
Monitoring - The latency issues have been resolved. Copilot's response time is returning to normal, since 11:54am (CET).
Feb 27, 12:35 CET
Investigating - We are currently experiencing latency in Copilot's response time. It can take several seconds before responding.
We are investigating.
Feb 27, 11:58 CET
Feb 26, 2025

No incidents reported.

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