Resolved -
This incident has been resolved.
Jun 19, 17:45 CEST
Monitoring -
We found the root cause of the issue.
Yet, a fix is live. All is working normally.
We keep monitoring the production.
Jun 19, 15:49 CEST
Investigating -
We are having a production issue right now, the bots are not able to reply to visitors and conversation report is not displaying conversations, we are currently investigating the cause
Jun 19, 15:45 CEST