All Systems Operational
Administration ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Engagement settings ? Operational
Distribution settings ? Operational
Channel settings ? Operational
Users management Operational
Statistics Operational
Sending email ? Operational
Conversation Panel ? Operational
90 days ago
99.94 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Conversation views ? Operational
90 days ago
99.93 % uptime
Today
Message exchange ? Operational
90 days ago
99.93 % uptime
Today
Conversation closure ? Operational
90 days ago
99.93 % uptime
Today
Conversation transfert ? Operational
90 days ago
99.93 % uptime
Today
Mirroring / Cobrowsing ? Operational
Canned answer ? Operational
Onsite Channels ? Operational
90 days ago
99.93 % uptime
Today
Chat ? Operational
90 days ago
99.93 % uptime
Today
Call ? Operational
90 days ago
99.93 % uptime
Today
Video ? Operational
90 days ago
99.93 % uptime
Today
Mobile SDK ? Operational
90 days ago
99.93 % uptime
Today
Third Party Channels ? Operational
90 days ago
99.93 % uptime
Today
X ? Operational
90 days ago
99.94 % uptime
Today
Facebook ? Operational
90 days ago
99.91 % uptime
Today
Facebook Messenger ? Operational
90 days ago
99.91 % uptime
Today
WhatsApp ? Operational
90 days ago
99.94 % uptime
Today
SMS ? Operational
90 days ago
99.94 % uptime
Today
Visitor’s interface ? Operational
90 days ago
99.94 % uptime
Today
Engagement Notification ? Operational
90 days ago
99.94 % uptime
Today
iAdvize Messenger ? Operational
90 days ago
99.94 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Rest API ? Operational
90 days ago
100.0 % uptime
Today
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
100.0 % uptime
Today
Copilot Shopper ? Operational
90 days ago
100.0 % uptime
Today
Copilot Agent ? Operational
90 days ago
100.0 % uptime
Today
Bot service (except IA features) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Resolved - This incident has been resolved.
Apr 17, 14:29 CEST
Monitoring - The cause of this issue has been identfied, and all is now back to normal.

iAdvize notifications are displayed on the website and visitors can initiate conversations again.

We will keep monitoring the situation for the coming hours.

Apr 17, 11:46 CEST
Update - The cause of this issue has been identfied.

An intervention has been performed and the iAdvize conversation panel is now accessible again.

However we still notice errors preventing the display of iAdvize notifications on your websites, our technical team is working on it

Apr 17, 11:42 CEST
Investigating - The iAdvize conversation panel is currently not available.

We are working on the problem to get it resolved as soon as possible.

Apr 17, 11:33 CEST
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.