All Systems Operational

Uptime over the past 90 days. View historical uptime.
Administration Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Engagement settings Operational
Distribution settings Operational
Channel settings Operational
Users management Operational
Statistics (conversations) Operational
90 days ago
100.0 % uptime
Today
Sending email Operational
90 days ago
100.0 % uptime
Today
Conversation Panel Operational
90 days ago
99.98 % uptime
Today
Login Operational
90 days ago
99.97 % uptime
Today
Conversation views Operational
90 days ago
100.0 % uptime
Today
Message exchange Operational
90 days ago
99.97 % uptime
Today
Conversation closure Operational
90 days ago
99.97 % uptime
Today
Conversation transfer Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing Operational
Canned answer Operational
Onsite Channels Operational
90 days ago
99.99 % uptime
Today
Chat Operational
90 days ago
99.98 % uptime
Today
Call Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Mobile SDK Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
99.94 % uptime
Today
Copilot Shopper Operational
90 days ago
99.93 % uptime
Today
Copilot Agent Operational
90 days ago
99.93 % uptime
Today
Bot service (except IA features) Operational
90 days ago
99.97 % uptime
Today
Third Party Channels Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Visitor’s interface Operational
90 days ago
100.0 % uptime
Today
Engagement Notification Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger Operational
90 days ago
100.0 % uptime
Today
Mobile App (iOS/Android) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Rest API Operational
90 days ago
100.0 % uptime
Today
GraphQL API Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 3, 2025

No incidents reported today.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
P2 - Latency in Copilot's response time
Resolved - This incident has been resolved.
Dec 1, 17:15 CET
Monitoring - Issue is now mitigated. Copilot is back to normal.
Dec 1, 16:59 CET
Update - We are continuing to investigate the issue.
Dec 1, 16:01 CET
Investigating - We're currently experiencing some technical issues causing our Copilots to respond slowly.
We are investigating.
Dec 1, 15:10 CET
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Scheduled maintenance on November 19 : Upgrade of the event streaming service
Completed - The scheduled maintenance has been completed.
Nov 19, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 CET
Scheduled - WHAT & WHY
We will perform a maintenance on our event streaming platform on Wednesday, November 19, 2025, between 06:00 and 07:00 (CET):
This maintenance aims to upgrade the service version to improve the maintainability, stability, and performance of the service in preparation for the upcoming high-traffic period (Black Friday, Christmas, etc.).

IMPACTS ON COMPONENTS
- (Livechat app and Copilot for Shoppers) Conversation notifications may not appear on your website for 15 to 30 minutes. All channels (Chat, Call, Video, Social, etc.) will be affected.
- (Conversation panel) Agents may experience a 15 to 30-minute interruption in message processing.
- (Administration app) No impact expected
- (Public API) No impact expected
- No feature changes are planned as part of this maintenance.

HOW TO TELL IF YOU WILL BE AFFECTED BY THIS CHANGE
All iAdvize platform users (Admin/Manager/Agent/Visitor) may experience temporary disruptions during this maintenance.

MAINTENANCE PERIOD
- Paris, France (CET) : November 19, 06:00 - 07:00
- Asia/China: November 19, 13:00 - 14:00
- US/Eastern: November 19, 00:00 - 01:00
- US/Pacific: November 18, 21:00 - 22:00
Nov 14, 10:42 CET
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