All Systems Operational
Uptime over the past 90 days. View historical uptime.
Administration ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Engagement settings ? Operational
Distribution settings ? Operational
Channel settings ? Operational
Users management Operational
Statistics Operational
Sending email ? Operational
Conversation Panel ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Conversation views ? Operational
90 days ago
100.0 % uptime
Today
Message exchange ? Operational
90 days ago
100.0 % uptime
Today
Conversation closure ? Operational
90 days ago
100.0 % uptime
Today
Conversation transfert ? Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing ? Operational
Canned answer ? Operational
Onsite Channels ? Operational
90 days ago
99.94 % uptime
Today
Chat ? Operational
90 days ago
99.95 % uptime
Today
Call ? Operational
90 days ago
99.95 % uptime
Today
Video ? Operational
90 days ago
99.95 % uptime
Today
Mobile SDK ? Operational
90 days ago
99.9 % uptime
Today
Third Party Channels ? Operational
90 days ago
99.99 % uptime
Today
X ? Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
99.99 % uptime
Today
Facebook Messenger Operational
90 days ago
99.99 % uptime
Today
WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Visitor’s interface ? Operational
90 days ago
100.0 % uptime
Today
Engagement Notification ? Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile App (SDK Only) Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Rest API ? Operational
90 days ago
100.0 % uptime
Today
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
100.0 % uptime
Today
Copilot Shopper ? Operational
90 days ago
100.0 % uptime
Today
Copilot Agent ? Operational
90 days ago
100.0 % uptime
Today
Bot service (except IA features) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 18, 2024

No incidents reported today.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
P3 - Disturbances on conversation routing
Resolved - After a period of monitoring, we confirm that the incident is resolved.
We apologise for any inconvenience caused.
Oct 7, 17:04 CEST
Monitoring - We have mitigated the problem and conversation processing is working normally.
Our technical teams remain mobilized to ensure that the platform functions normally.
Oct 7, 15:28 CEST
Investigating - You may experience some disturbances on conversation routing since 2:10pm CET.
We are currently investigating this issue and its impacts.
We keep you informed, thanks for your patience.
Oct 7, 15:12 CEST
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

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