All Systems Operational
Administration ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Engagement settings ? Operational
Distribution settings ? Operational
Channel settings ? Operational
Users management Operational
Statistics Operational
Sending email ? Operational
Conversation Panel ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Conversation views ? Operational
90 days ago
100.0 % uptime
Today
Message exchange ? Operational
90 days ago
100.0 % uptime
Today
Conversation closure ? Operational
90 days ago
100.0 % uptime
Today
Conversation transfert ? Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing ? Operational
Canned answer ? Operational
Onsite Channels ? Operational
90 days ago
99.94 % uptime
Today
Chat ? Operational
90 days ago
99.95 % uptime
Today
Call ? Operational
90 days ago
99.95 % uptime
Today
Video ? Operational
90 days ago
99.95 % uptime
Today
Mobile SDK ? Operational
90 days ago
99.9 % uptime
Today
Third Party Channels ? Operational
90 days ago
99.99 % uptime
Today
X ? Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
99.99 % uptime
Today
Facebook Messenger Operational
90 days ago
99.99 % uptime
Today
WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Visitor’s interface ? Operational
90 days ago
100.0 % uptime
Today
Engagement Notification ? Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile App (SDK Only) Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Rest API ? Operational
90 days ago
100.0 % uptime
Today
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
100.0 % uptime
Today
Copilot Shopper ? Operational
90 days ago
100.0 % uptime
Today
Copilot Agent ? Operational
90 days ago
100.0 % uptime
Today
Bot service (except IA features) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 7, 2024

No incidents reported today.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024
Resolved - The issue started at 2:33 PM and was resolved by 2:54 PM, resulting in approximately 20 minutes of significant disruptions that impacted engagement and conversation creation.
Additionally, conversation distribution was affected afterwards.

Nov 4, 14:30 CET
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.