Resolved -
After a period of monitoring, we confirm that the incident is resolved.
We apologise for any inconvenience caused.
Oct 7, 17:04 CEST
Monitoring -
We have mitigated the problem and conversation processing is working normally.
Our technical teams remain mobilized to ensure that the platform functions normally.
Oct 7, 15:28 CEST
Investigating -
You may experience some disturbances on conversation routing since 2:10pm CET.
We are currently investigating this issue and its impacts.
We keep you informed, thanks for your patience.
Oct 7, 15:12 CEST