All Systems Operational

Uptime over the past 90 days. View historical uptime.
Administration ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Engagement settings ? Operational
Distribution settings ? Operational
Channel settings ? Operational
Users management Operational
Statistics (conversations) ? Operational
Sending email ? Operational
Conversation Panel ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Conversation views ? Operational
90 days ago
100.0 % uptime
Today
Message exchange ? Operational
90 days ago
100.0 % uptime
Today
Conversation closure ? Operational
90 days ago
100.0 % uptime
Today
Conversation transfer ? Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing ? Operational
Canned answer ? Operational
Onsite Channels ? Operational
90 days ago
100.0 % uptime
Today
Chat ? Operational
90 days ago
100.0 % uptime
Today
Call ? Operational
90 days ago
100.0 % uptime
Today
Video ? Operational
90 days ago
100.0 % uptime
Today
Mobile SDK ? Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
99.94 % uptime
Today
Copilot Shopper Operational
90 days ago
99.99 % uptime
Today
Copilot Agent ? Operational
90 days ago
100.0 % uptime
Today
Bot service (except IA features) Operational
90 days ago
99.84 % uptime
Today
Third Party Channels ? Operational
90 days ago
99.99 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Operational
90 days ago
99.97 % uptime
Today
WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Visitor’s interface ? Operational
90 days ago
100.0 % uptime
Today
Engagement Notification ? Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile App (iOS/Android) Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Rest API ? Operational
90 days ago
100.0 % uptime
Today
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
(P1) General instabilities
Resolved - On 07/09 (07:01–07:18 CET) and 08/09 (09:37–09:55 CET), the iAdvize platform experienced instability due to issues with our networking service.

07/09: The platform (Admin, Desk, Livechat) was unavailable. Services were restored after a restart.

08/09: Livechat and Desk were unstable. Admin remained operational. Services were restored after a system reboot.

Everything is now fully operational. We are reinforcing our systems to avoid a recurrence.

We sincerely apologize for the inconvenience caused.
Sep 8, 12:49 CEST
Monitoring - A fix has been implemented.
We are monitoring the solution.
Sep 8, 10:07 CEST
Identified - The issue has been identified, and a fix is currently being deployed.
Sep 8, 09:59 CEST
Investigating - We are currently facing an issue.
The creation of conversations is impacted
Handling conversations in the Desk might be impacted too
Sep 8, 09:50 CEST
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

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