Resolved -
This incident has been resolved.
Apr 17, 14:29 CEST
Monitoring -
The cause of this issue has been identfied, and all is now back to normal.
iAdvize notifications are displayed on the website and visitors can initiate conversations again.
We will keep monitoring the situation for the coming hours.
Apr 17, 11:46 CEST
Update -
The cause of this issue has been identfied.
An intervention has been performed and the iAdvize conversation panel is now accessible again.
However we still notice errors preventing the display of iAdvize notifications on your websites, our technical team is working on it
Apr 17, 11:42 CEST
Investigating -
The iAdvize conversation panel is currently not available.
We are working on the problem to get it resolved as soon as possible.
Apr 17, 11:33 CEST