All Systems Operational

Uptime over the past 90 days. View historical uptime.
Administration Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Engagement settings Operational
Distribution settings Operational
Channel settings Operational
Users management Operational
Statistics (conversations) Operational
90 days ago
100.0 % uptime
Today
Sending email Operational
90 days ago
100.0 % uptime
Today
Conversation Panel Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Conversation views Operational
90 days ago
100.0 % uptime
Today
Message exchange Operational
90 days ago
100.0 % uptime
Today
Conversation closure Operational
90 days ago
100.0 % uptime
Today
Conversation transfer Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing Operational
Canned answer Operational
Onsite Channels Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Call Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Mobile SDK Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
99.98 % uptime
Today
Copilot Shopper Operational
90 days ago
99.97 % uptime
Today
Copilot Agent Operational
90 days ago
99.99 % uptime
Today
Bot service (except IA features) Operational
90 days ago
100.0 % uptime
Today
Third Party Channels Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Visitor’s interface Operational
90 days ago
100.0 % uptime
Today
Engagement Notification Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger Operational
90 days ago
100.0 % uptime
Today
Mobile App (iOS/Android) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Rest API Operational
90 days ago
100.0 % uptime
Today
GraphQL API Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
P2 - Random errors with our Shopping Assistant
Resolved - The Shopping Assistant experienced random disruptions between 2:40 PM and 3:00 PM (CET).
Conversations were initiated by visitors, but the Shopping Assistant was not always able to respond systematically.
The issue has been identified and fixed.
Thank you for your understanding.
Jan 29, 15:00 CET
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
P2 - Random network connectivity issue between the Shopping Assistant and its knowledge base.
Resolved - Our shopping assistant experienced random disruptions between 1:17pm and 1:48pm.
Conversations were initiated by visitors, but the Shopping Assistant did not respond consistently.
The issue has been identified and fixed.
Thank you for your understanding.
Jan 23, 13:30 CET
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

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