All Systems Operational

Administration Operational
Login Operational
Engagement settings Operational
Distribution settings Operational
Channel settings Operational
Users management Operational
Statistics (conversations) Operational
Sending email Operational
Knowledge Operational
Conversation Panel (Desk) Operational
Login Operational
Conversation views Operational
Message exchange Operational
Conversation closure Operational
Conversation transfer Operational
Mirroring / Cobrowsing Operational
Canned answer Operational
Bots Operational
AI Shopping Assistant Operational
Copilot for Agent Operational
Bot service (except AI features) Operational
Onsite Channels Operational
Chat Operational
Video Operational
Mobile SDK Operational
Third Party Channels Operational
Facebook Operational
Facebook Messenger Operational
WhatsApp Operational
SMS Operational
Visitor’s interface Operational
Engagement Notification Operational
iAdvize Messenger Operational
Mobile App (iOS/Android) Operational
APIs Operational
Rest API Operational
GraphQL API Operational
Webhook Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:00 CEST
Scheduled - **WHAT & WHY**
We will perform scheduled maintenance on our backend infrastructure to upgrade to a newer version, improving stability, performance, and maintainability.
Maintenance window: Thursday, August 27, 2026, from 07:00 to 07:30 CET

**IMPACTS ON COMPONENTS**
During this maintenance window, we will need to temporarily stop several critical services across iAdvize platform. We expect a 15-min disruption.

AI Shopping Assistants for Shoppers
- Temporary interruption in conversation processing

Conversation Panel for Human agents
- Temporary interruption in conversation processing

Administration Interface for Administrators and Managers
- Temporary interruption in access to configuration settings and statistical reports

Public API
- Temporary interruption in API availability

**MAINTENANCE PERIOD**
- Paris, France (CET) : August 27, 07:00 - 07:30
- Asia (CST): August 27, 13:00 - 13:30
- US Eastern (EST) : August 27, 01:00 - 01:30
- US Pacific (PST): August 26, 22:00 - 22:30

Aug 21, 10:34 CEST