iAdvize (HA) Status

All Systems Operational

Administrator Web App Operational

Agent Web App Operational

Website widget Operational

Mobile app (for Agent & Ambassador) Operational

API Operational

Conversation message delivery Operational

Chat service Operational

Call Service Operational

Video service Operational

Messenger conversation service Operational

Twitter conversation service Operational

Facebook conversation service Operational

Bot service (beta) Operational

Inner components Operational

Mirroring Operational

Reporting Operational

Community livefeed Operational

Call Recording Operational

API Call Operational

Call meeting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Application Access Uptime

Fetching

Past Incidents

Sep 21, 2019

No incidents reported today.

Sep 20, 2019

Corrective maintenance - slowness on social channels

Completed - Maintenance is now complete. We thank you once again for your patience and understanding.
Sep 20, 14:20 CEST

Update - We are currently migrating the database to improve performance in processing messages from social channels.
This migration is still ongoing. We estimate a return to normal for 2pm CEST
Sep 20, 13:18 CEST

Update - Maintenance takes longer than expected.
We cannot estimate the exact end time. We do our best to restore the service as soon as possible.
Sep 20, 12:48 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 12:30 CEST

Scheduled - We detect slow loading of social messages (Twitter, Facebook, Messenger) in the picking list.
Sometimes it may be necessary to reload the conversation panel several times for the messages to appear.
A corrective maintenance is scheduled today at 12:30pm CEST. For 5 to 10 minutes, it will no longer be possible to access or reply to social messages.

Thank you in advance for your understanding.
Sep 20, 12:00 CEST

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.