All Systems Operational
Administrator app ? Operational
Agent app ? Operational
Website widget Operational
Mobile app (for Community Agent ) Operational
API ? Operational
Conversation message delivery Operational
Chat service Operational
Call Service Operational
Video service Operational
Messenger conversation service Operational
Twitter conversation service Operational
Facebook conversation service Operational
Inner components ? Operational
Mirroring ? Operational
Reporting ? Operational
Community livefeed Operational
Call Recording Operational
API Call Operational
Call meeting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website chat message delivery uptime
Fetching
Past Incidents
Feb 28, 2017

No incidents reported today.

Feb 27, 2017
Resolved - The situation is now back to normal. All messages are loading correctly and you can answer to them.
Feb 27, 11:55 CET
Identified - Our service provider informed us about a network issue. Social messages aren't loading properly in the picking list.
Feb 27, 10:48 CET
Feb 26, 2017

No incidents reported.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Resolved - A fix has been developed and deployed by Facebook's technical team.
There are no more slow downs in the social messages picking list.
Thank you for your patience.
Feb 17, 14:42 CET
Update - Issue on Facebook's side is still ongoing. Please follow this link to get more informations : https://developers.facebook.com/bugs/1816588608607772/
Thank you for your patience.
Feb 6, 16:10 CET
Identified - We are currently experiencing some slow downs on our social platform (Facebook, Messenger). Some messages aren't loading properly in the picking list. Our technical team has identified the issue. We're waiting for a feedback from Facebook's technical team. We will keep you posted.
Feb 6, 10:36 CET
Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017
Resolved - Our infrastructure provider confirmed they had an issue.
Everything is back to normal since 5h53PM (UTC+1).
Feb 14, 18:18 CET
Identified - Our infrastructure provider encountered some network issues. iAdvize may be unavailable for some users.
Our technical team is investigating.
Feb 14, 17:48 CET