All Systems Operational

Uptime over the past 90 days. View historical uptime.
Administration ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Engagement settings ? Operational
Distribution settings ? Operational
Channel settings ? Operational
Users management Operational
Statistics (conversations) ? Operational
Sending email ? Operational
Conversation Panel ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Conversation views ? Operational
90 days ago
100.0 % uptime
Today
Message exchange ? Operational
90 days ago
100.0 % uptime
Today
Conversation closure ? Operational
90 days ago
100.0 % uptime
Today
Conversation transfer ? Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing ? Operational
Canned answer ? Operational
Onsite Channels ? Operational
90 days ago
99.99 % uptime
Today
Chat ? Operational
90 days ago
100.0 % uptime
Today
Call ? Operational
90 days ago
100.0 % uptime
Today
Video ? Operational
90 days ago
99.99 % uptime
Today
Mobile SDK ? Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
99.97 % uptime
Today
Copilot Shopper Operational
90 days ago
99.96 % uptime
Today
Copilot Agent ? Operational
90 days ago
99.97 % uptime
Today
Bot service (except IA features) ? Operational
90 days ago
99.97 % uptime
Today
Third Party Channels ? Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Visitor’s interface ? Operational
90 days ago
100.0 % uptime
Today
Engagement Notification ? Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile App (iOS/Android) Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Rest API ? Operational
90 days ago
100.0 % uptime
Today
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
P1 - Copilots are not responding & conversation instability
Resolved - This incident has been resolved.
Jun 19, 17:45 CEST
Monitoring - We found the root cause of the issue.
Yet, a fix is live. All is working normally.
We keep monitoring the production.
Jun 19, 15:49 CEST
Investigating - We are having a production issue right now, the bots are not able to reply to visitors and conversation report is not displaying conversations, we are currently investigating the cause
Jun 19, 15:45 CEST
P1 - Copilots are not responding & conversation report instability
Resolved - This incident has been resolved.
Jun 19, 10:57 CEST
Monitoring - We found the root cause of the issue.
Yet, a fix is live. All is working normally.
We keep monitoring the production.
Jun 19, 10:45 CEST
Investigating - We are having a production issue right now, the bots are not able to reply to visitors and conversation report is not displaying conversations, we are currently investigating the cause
Jun 19, 10:39 CEST
Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

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