All Systems Operational
Administration
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Operational
Login
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Operational
Engagement settings
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Operational
Distribution settings
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Operational
Channel settings
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Operational
Users management
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Operational
Statistics
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Operational
Sending email
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Operational
Conversation Panel
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Operational
Login
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Operational
Conversation views
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Operational
Message exchange
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Operational
Conversation closure
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Operational
Conversation transfert
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Operational
Mirroring / Cobrowsing
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Operational
Canned answer
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Operational
Onsite Channels
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Operational
Chat
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Operational
Call
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Operational
Video
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Operational
Third Party Channels
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Operational
Twitter
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Operational
Facebook
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Operational
Facebook Messenger
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Operational
WhatsApp
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Operational
SMS
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Operational
Mobile SDK
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Operational
Visitor’s interface
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Operational
Engagement Notification
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Operational
iAdvize Messenger
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Operational
Mobile App
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Operational
Bot
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Operational
APIs
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Operational
Rest API
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Operational
GraphQL API
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Operational
Webhook
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled maintenance on the 10th of August : hosting infrastructure update
Aug 10, 05:00-08:00 CEST
*WHAT & WHY*
Our technical team will be performing a major update of our hosting infrastructure in order to ensure better performance and security of the iAdvize platform.
This will occur on Tuesday, August 10th, 5:00 AM - 8:00 AM UTC+2 (Paris Time).
*IMPACTS*
We expect to cut traffic on our production servers for at most 60 minutes but you may notice the following effects during the whole intervention :
- All contact elements (contact buttons, invitations or engagement messages) will not be displayed on your websites
- iAdvize based BOTs and Third-party BOTs will not be displayed to visitors
- Social channels listening by iAdvize (Facebook, Messenger, Twitter, SMS, Whatsapp) won't be functional
- The connection to the conversation panel or mobile Apps won't be functional for Agents
- The iAdvize administration for Managers/Administrators won't be functional.
- iAdvize REST API, GraphQL API and webhooks won't be functional.
- No modifications on platform features are expected.
*MAINTENANCE PERIOD*
- UTC+2 (Paris, France): August 10, 5:00 AM - 8:00 AM
- US/Pacific: August 9, 8:00 PM - 11:00 PM
- US/Eastern: August 9, 11:00 PM - 2:00 AM
- Asia/China: August 10, 11:00 AM - 2:00 PM
Posted on Jul 27, 17:06 CEST
Our technical team will be performing a major update of our hosting infrastructure in order to ensure better performance and security of the iAdvize platform.
This will occur on Tuesday, August 10th, 5:00 AM - 8:00 AM UTC+2 (Paris Time).
*IMPACTS*
We expect to cut traffic on our production servers for at most 60 minutes but you may notice the following effects during the whole intervention :
- All contact elements (contact buttons, invitations or engagement messages) will not be displayed on your websites
- iAdvize based BOTs and Third-party BOTs will not be displayed to visitors
- Social channels listening by iAdvize (Facebook, Messenger, Twitter, SMS, Whatsapp) won't be functional
- The connection to the conversation panel or mobile Apps won't be functional for Agents
- The iAdvize administration for Managers/Administrators won't be functional.
- iAdvize REST API, GraphQL API and webhooks won't be functional.
- No modifications on platform features are expected.
*MAINTENANCE PERIOD*
- UTC+2 (Paris, France): August 10, 5:00 AM - 8:00 AM
- US/Pacific: August 9, 8:00 PM - 11:00 PM
- US/Eastern: August 9, 11:00 PM - 2:00 AM
- Asia/China: August 10, 11:00 AM - 2:00 PM
Posted on Jul 27, 17:06 CEST