In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 2026 - 07:00 CEST
Aug 27, 2026 - 07:00 CEST
Scheduled - **WHAT & WHY**
We will perform scheduled maintenance on our backend infrastructure to upgrade to a newer version, improving stability, performance, and maintainability.
Maintenance window: Thursday, August 27, 2026, from 07:00 to 07:30 CET
**IMPACTS ON COMPONENTS**
During this maintenance window, we will need to temporarily stop several critical services across iAdvize platform. We expect a 15-min disruption.
AI Shopping Assistants for Shoppers
- Temporary interruption in conversation processing
Conversation Panel for Human agents
- Temporary interruption in conversation processing
Administration Interface for Administrators and Managers
- Temporary interruption in access to configuration settings and statistical reports
Public API
- Temporary interruption in API availability
**MAINTENANCE PERIOD**
- Paris, France (CET) : August 27, 07:00 - 07:30
- Asia (CST): August 27, 13:00 - 13:30
- US Eastern (EST) : August 27, 01:00 - 01:30
- US Pacific (PST): August 26, 22:00 - 22:30
Aug 27, 2026 07:00-07:30 CEST
We will perform scheduled maintenance on our backend infrastructure to upgrade to a newer version, improving stability, performance, and maintainability.
Maintenance window: Thursday, August 27, 2026, from 07:00 to 07:30 CET
**IMPACTS ON COMPONENTS**
During this maintenance window, we will need to temporarily stop several critical services across iAdvize platform. We expect a 15-min disruption.
AI Shopping Assistants for Shoppers
- Temporary interruption in conversation processing
Conversation Panel for Human agents
- Temporary interruption in conversation processing
Administration Interface for Administrators and Managers
- Temporary interruption in access to configuration settings and statistical reports
Public API
- Temporary interruption in API availability
**MAINTENANCE PERIOD**
- Paris, France (CET) : August 27, 07:00 - 07:30
- Asia (CST): August 27, 13:00 - 13:30
- US Eastern (EST) : August 27, 01:00 - 01:30
- US Pacific (PST): August 26, 22:00 - 22:30
Aug 27, 2026 07:00-07:30 CEST
Administration
Under Maintenance
Login
Under Maintenance
Engagement settings
Under Maintenance
Distribution settings
Under Maintenance
Channel settings
Under Maintenance
Users management
Under Maintenance
Statistics (conversations)
Under Maintenance
Sending email
Under Maintenance
Knowledge
Under Maintenance
Conversation Panel (Desk)
Under Maintenance
Login
Under Maintenance
Conversation views
Under Maintenance
Message exchange
Under Maintenance
Conversation closure
Under Maintenance
Conversation transfer
Under Maintenance
Mirroring / Cobrowsing
Under Maintenance
Canned answer
Under Maintenance
Bots
Under Maintenance
AI Shopping Assistant
Under Maintenance
Copilot for Agent
Under Maintenance
Bot service (except AI features)
Under Maintenance
Onsite Channels
Under Maintenance
Chat
Under Maintenance
Video
Under Maintenance
Mobile SDK
Under Maintenance
Third Party Channels
Under Maintenance
Facebook
Under Maintenance
Facebook Messenger
Under Maintenance
WhatsApp
Under Maintenance
SMS
Under Maintenance
Visitor’s interface
Under Maintenance
Engagement Notification
Under Maintenance
iAdvize Messenger
Under Maintenance
Mobile App (iOS/Android)
Under Maintenance
APIs
Under Maintenance
Rest API
Under Maintenance
GraphQL API
Under Maintenance
Webhook
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.