All Systems Operational

Administration Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Engagement settings Operational
Distribution settings Operational
Channel settings Operational
Users management Operational
Statistics (conversations) Operational
90 days ago
100.0 % uptime
Today
Sending email Operational
90 days ago
100.0 % uptime
Today
Conversation Panel Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Conversation views Operational
90 days ago
100.0 % uptime
Today
Message exchange Operational
90 days ago
100.0 % uptime
Today
Conversation closure Operational
90 days ago
100.0 % uptime
Today
Conversation transfer Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing Operational
Canned answer Operational
Onsite Channels Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Call Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Mobile SDK Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
99.98 % uptime
Today
Copilot Shopper Operational
90 days ago
99.97 % uptime
Today
Copilot Agent Operational
90 days ago
99.99 % uptime
Today
Bot service (except IA features) Operational
90 days ago
100.0 % uptime
Today
Third Party Channels Operational
90 days ago
99.99 % uptime
Today
Facebook Operational
90 days ago
99.99 % uptime
Today
Facebook Messenger Operational
90 days ago
99.99 % uptime
Today
WhatsApp Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
99.99 % uptime
Today
Visitor’s interface Operational
90 days ago
100.0 % uptime
Today
Engagement Notification Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger Operational
90 days ago
100.0 % uptime
Today
Mobile App (iOS/Android) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Rest API Operational
90 days ago
100.0 % uptime
Today
GraphQL API Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 27, 2026
Resolved - This incident has been resolved.
Feb 27, 09:55 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 09:38 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 27, 09:34 CET
Investigating - We are currently experiencing an issue with the social channel.
You will not be able to send or receive messages in social conversations.
We are working on it.

Feb 27, 09:29 CET
Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.