iAdvize (HA) Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Administration Operational

90 days ago

99.98 % uptime

Today

90 days ago

99.99 % uptime

Today

Engagement settings Operational

Distribution settings Operational

Channel settings Operational

Users management Operational

Statistics Operational

90 days ago

99.98 % uptime

Today

Sending email Operational

Conversation Panel Operational

90 days ago

99.99 % uptime

Today

90 days ago

99.99 % uptime

Today

Conversation views Operational

90 days ago

99.98 % uptime

Today

Message exchange Operational

90 days ago

100.0 % uptime

Today

Conversation closure Operational

90 days ago

100.0 % uptime

Today

Conversation transfert Operational

90 days ago

100.0 % uptime

Today

Mirroring / Cobrowsing Operational

Canned answer Operational

Onsite Channels Operational

90 days ago

99.95 % uptime

Today

Chat Operational

90 days ago

99.93 % uptime

Today

Call Operational

90 days ago

99.97 % uptime

Today

Video Operational

90 days ago

99.92 % uptime

Today

Mobile SDK Operational

90 days ago

100.0 % uptime

Today

Third Party Channels Operational

90 days ago

99.96 % uptime

Today

Twitter Operational

90 days ago

99.92 % uptime

Today

Facebook Operational

90 days ago

99.98 % uptime

Today

Facebook Messenger Operational

90 days ago

99.98 % uptime

Today

WhatsApp Operational

90 days ago

99.98 % uptime

Today

SMS Operational

90 days ago

99.93 % uptime

Today

Visitor’s interface Operational

90 days ago

99.97 % uptime

Today

Engagement Notification Operational

90 days ago

99.97 % uptime

Today

iAdvize Messenger Operational

90 days ago

99.97 % uptime

Today

Mobile App Operational

90 days ago

100.0 % uptime

Today

Bot Operational

90 days ago

100.0 % uptime

Today

APIs Operational

90 days ago

99.98 % uptime

Today

Rest API Operational

90 days ago

99.98 % uptime

Today

GraphQL API Operational

90 days ago

99.98 % uptime

Today

Webhook Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 17, 2022

No incidents reported today.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

Scheduled maintenance on the 8h of August : bots' messages processing service update

Completed - The scheduled maintenance has been completed.
Aug 8, 07:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 07:00 CEST

Scheduled - *WHAT & WHY*
We will perform a maintenance on the bots' messages processing service on Monday, August 8, 2022, between 07:00 to 07:30 UTC+2.
This action aims to improve the performance of all bots (iAdvize based bots and Third-party bots).

*IMPACTS ON COMPONENTS*
- iAdvize based and Third-party bots may experience slowdowns in message processing with visitors. We don't expect a break in messages processing.
- No modifications to platform features are expected.

*HOW TO TELL IF YOU WILL BE AFFECTED BY THIS CHANGE*
If your targeting strategy on your website involve bots qualification through iAdvize native bots or through a third-party bots providers, you will be concerned by this maintenance.

*MAINTENANCE PERIOD*
- UTC+2 (Paris, France): August 8, 07:00 - 07:30
- US/Pacific: August 7, 22:00 - 22:30
- US/Central: August 8, 01:00 - 01:30
- US/Eastern: August 8, 13:00 - 13:30
Aug 4, 17:47 CEST

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

Whatsapp : Sending or receiving messages no longer works for some numbers.

Resolved - This incident has been resolved.
Aug 5, 16:12 CEST

Monitoring - Following our actions, we observe a return to a normal situation. We monitor the activity before closing this incident.
Aug 5, 14:46 CEST

Investigating - We find that some of the WhatsApp numbers do not work. Sending and receiving messages from these numbers does not work. However, no messages are lost. Our technical team is currently investigating the cause of the problem.
Aug 5, 14:34 CEST

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

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