After monitoring the activity of our platform since our last intervention, we didn't notice any new perturbations. The situation is back to normal.
Thanks a lot for your patience.
Posted Jun 18, 2018 - 18:27 CEST
Monitoring
Due to a database overload, the incoming contacts were unstable between 3:17 PM to 3:38 PM. The situation is now back to normal, our technical team continues the monitoring of our infrastructure. Thank you for your patience.
Posted Jun 18, 2018 - 16:19 CEST
Identified
The cause of the incident has been identified, we are actively working on a fix to correct this issue as soon as possible.
Posted Jun 18, 2018 - 15:38 CEST
Update
We are continuing to investigate this issue.
Posted Jun 18, 2018 - 15:37 CEST
Investigating
We are investigating on a problem concerning notifications (chat buttons / invitations / messages) that are not displayed on your website.
The consequence is a decrease of incoming contacts.