Service disruption on social media messages this morning

Incident Report for iAdvize (HA)

Resolved

After monitoring the activity of our platform since our last intervention, we didn't notice any new perturbations. The situation is back to normal.

Thanks a lot for your patience.

Posted Apr 17, 2019 - 09:51 CEST

Investigating

There was an incident this morning from 7:10AM to 9:12AM impacting offsite conversations (new messages from social media were not received, and it was impossible to open the one received before the incident).
The service is now restored, we are monitoring it.

Posted Apr 17, 2019 - 09:21 CEST