Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 10 months ago. Oct 18, 2018 - 01:00 CEST
The maintenance goal is to improve the availability of services and optimize the way the presence of agents performs. There will be no impact on the platform. No interruption of service is expected during this maintenance.
Posted 10 months ago. Oct 10, 2018 - 17:38 CEST
This scheduled maintenance affected: Conversation message delivery (Chat service, Call Service, Video service, Messenger conversation service, Twitter conversation service, Facebook conversation service, Bot service (beta)), Administrator Web App, Agent Web App, Website widget, Mobile app (for Agent & Ambassador), API, and Inner components (Mirroring, Reporting, Community livefeed, Call Recording, API Call, Call meeting).