P1 - Platform disruption: Knowledge Library & AISA unavailable

Incident Report for iAdvize (HA)

Resolved

We experienced disruptions on our platform impacting knowledge libraries are not accessible in the admin, and AISA / Conversation Starters are returning empty messages / no responses.
From 1:40pm to 2:02pm (CET) and from 3:40pm et 4pm (CET)

Posted Jun 17, 2026 - 14:08 CEST