P1 - Perturbations in engagement and conversation creation
Incident Report for iAdvize (HA)
Resolved
The issue started at 10:35 AM and was resolved by 10:50 AM, resulting in approximately 15 minutes of perturbation that impacted engagement and conversation creation.
The display of conversation notifications on the sites was random. Only a fraction of visitors could start a conversation.
Posted Dec 13, 2024 - 11:00 CET
This incident affected: Onsite Channels (Chat).