iAdvize (HA) Status - P1 - Bot conversations with Copilot leading to technical error responses

P1 - Bot conversations with Copilot leading to technical error responses

Incident Report for iAdvize (HA)

Resolved

This issue has been resolved completely, and the production of Copilot-powered bots is back to normal.

Posted Apr 04, 2024 - 14:59 CEST

Monitoring

A fix has been applied and conversations are no longer systematically experiencing technical errors.
We continue to monitor the situation.

Posted Apr 04, 2024 - 13:54 CEST

Investigating

Currently, conversations with Copilot result in technical errors.
Our team is working to fix this issue.

Posted Apr 04, 2024 - 11:15 CEST

This incident affected: Bot (Bot service (except IA features)).