(P2) Latency in Copilot's response time

Incident Report for iAdvize (HA)

Resolved

The latency issues have been resolved. Copilot's response time is returning to normal, since 11:54am (CET).
Latency duration from 11:10am to 11:54am (CET).
Thanks for your understanding.

Posted Feb 27, 2025 - 15:02 CET

Monitoring

The latency issues have been resolved. Copilot's response time is returning to normal, since 11:54am (CET).

Posted Feb 27, 2025 - 12:35 CET

Investigating

We are currently experiencing latency in Copilot's response time. It can take several seconds before responding.
We are investigating.

Posted Feb 27, 2025 - 11:58 CET

This incident affected: Bot (Copilot Shopper).