P1 - Conversation creation instabilities

Incident Report for iAdvize (HA)

Resolved

This incident has been resolved.
Posted Sep 18, 2025 - 13:43 CEST

Monitoring

A fix has been implemented.
We are monitoring the solution.
Posted Sep 18, 2025 - 12:35 CEST

Identified

The issue has been identified, and a fix is currently being deployed.
Posted Sep 18, 2025 - 12:17 CEST

Investigating

We are currently facing an issue.
The creation of conversations is impacted
Posted Sep 18, 2025 - 12:13 CEST
This incident affected: Onsite Channels (Chat).