Maintenance on 7th of December : Platform scale up
Scheduled Maintenance Report for iAdvize (HA)
Completed
The scheduled maintenance has been completed.
Posted 8 months ago. Dec 07, 2018 - 01:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 8 months ago. Dec 07, 2018 - 00:02 CET
Scheduled
WHAT & WHY
iAdvize will be performing a platform scale up in order to our ensure a better stability for the coming weeks (Christmas, Winter Sales...).
This will occur on Friday, December 7, 00:00 - 01:00 UTC+1.

IMPACTS ON COMPONENTS
Our XMPP service will be upgraded. This is our communication protocol for messages exchanging used on the discussion panel.
During this maintenance, no service interruption is expected.
All other technical components (Javascript tags, SSO, API Rest ...) of the platform will not be impacted during this period.
No modifications on platform features are also expected.

HOW TO TELL IF YOU WILL BE AFFECTED BY THIS CHANGE
No action is required on your part to ensure your iAdvize service is not interrupted.

MAINTENANCE PERIOD
- UTC+1 (Paris, France): December 7, 00:00 AM - 1:00 AM
- US/Pacific: December 6, 3:00 PM - 4:00 PM
- US/Eastern: December 6, 6:00 PM - 7:00 PM
- Asia/China: December 7, 7:00 PM - 8:00 PM

If you need assistance or additional information, please contact our support team.
Posted 8 months ago. Dec 06, 2018 - 12:28 CET
This scheduled maintenance affected: Conversation message delivery (Chat service, Call Service, Video service, Messenger conversation service, Twitter conversation service, Facebook conversation service, Bot service (beta)) and Agent Web App.