After monitoring the activity of our platform since our last intervention, we didn't notice any new perturbations. The situation is back to normal.
Thanks a lot for your patience.
Posted 5 months ago. Nov 09, 2018 - 14:47 CET
Monitoring
The situation is now back to normal, our technical team continues the monitoring of our infrastructure.
Posted 5 months ago. Nov 09, 2018 - 11:50 CET
Investigating
Our technical team is investigating on slowdowns on our platform. It may impact your access to the administration or discussion panel, and the messages exchange.
Posted 5 months ago. Nov 09, 2018 - 11:32 CET
This incident affected: Administrator Web App, Agent Web App and Conversation message delivery (Chat service, Call Service, Video service, Messenger conversation service, Twitter conversation service, Facebook conversation service, Bot service (beta)).