P2 - Random network connectivity issue between the Shopping Assistant and its knowledge base.

Incident Report for iAdvize (HA)

Resolved

Our shopping assistant experienced random disruptions between 1:17pm and 1:48pm.
Conversations were initiated by visitors, but the Shopping Assistant did not respond consistently.
The issue has been identified and fixed.
Thank you for your understanding.

Posted Jan 23, 2026 - 13:30 CET