Impossible to contact iAdvize assistance by email

Incident Report for iAdvize (HA)

Resolved

The incident has been solved.
All emails sent to help@iadvize.com since Tuesday 26th afternoon will be gradually processed (new tickets will be manually created and comments of existing tickets will be collected).
We appreciate your patience as we worked through this and apologize for the inconvenience.

Posted Mar 28, 2019 - 12:13 CET

Investigating

There is currently an incident impacting ticket creation when sending an email to help@iadvize.com
We are working on it and will update you as we learn more.
Until then, it is still possible to create a ticket through the iAdvize Help and Support Center : https://help.iadvize.com/hc/en-gb/articles/203549386

Posted Mar 27, 2019 - 16:17 CET