P1 - Whatsapp conversation processing is blocked

Incident Report for iAdvize (HA)

Resolved

This incident has been resolved.

Posted Feb 27, 2026 - 09:55 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 27, 2026 - 09:38 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 27, 2026 - 09:34 CET

Investigating

We are currently experiencing an issue with the social channel.
You will not be able to send or receive messages in social conversations.
We are working on it.

Posted Feb 27, 2026 - 09:29 CET

This incident affected: Third Party Channels (Facebook, Facebook Messenger, WhatsApp, SMS).