Service disruption - iAdvize Bots are disconnected

Incident Report for iAdvize (HA)

Resolved

After monitoring the activity of our platform since our last intervention, we didn't notice any new perturbations. The situation is back to normal.

Thanks a lot for your patience.

Posted Jan 07, 2019 - 17:53 CET

Monitoring

The situation is now back to normal. Bots are available again.
Our technical team continues the monitoring of our infrastructure.

Posted Jan 07, 2019 - 16:53 CET

Identified

We are investigating on a problem regarding Bot feature.
All bots are currently disconnected and not proposed to visitors.
Our technical team is working on this issue. Thank you for your patience.

Posted Jan 07, 2019 - 15:24 CET